Need More Info Crash after clicking LT on joypad to reassign controls

[TheLordOfTheDiamond]

Summary: It happened three times one after the other. I want to reassign the controls and change "show indicators" to my LB joypad button. I click and it crashes.
How to Reproduce:
Scene Name (if related): different scenes also while riding on the map.
Media (Screenshots & Video):
Computer Specs:
OS: windows
GPU:
GPU Driver Version:
CPU:
RAM:
Motherboard:
Storage Device (HDD/SSD):

 

[momo1]

Try going to C:\Users\[your user]\Documents\Mount and Blade II Bannerlord\Configs and deleting the below files. Warning, this will reset all of your in-game settings.
LauncherData.xml, engine_config.txt, editor_config.txt, BannerlordConfig.txt

 

[MArdA TaleWorlds]

Were you able to see the crash uploader tool? If you can upload your crash to us we can check it out. Please don't forget to copy the Crash ID and write it here so that we can find it.
More info about the crash uploader tool can be found here.
Have you checked out these threads about our Crash Checklist and Common Issues and Workarounds? They can help you find a solution as well.

 

[TheLordOfTheDiamond]

Were you able to see the crash uploader tool? If you can upload your crash to us we can check it out. Please don't forget to copy the Crash ID and write it here so that we can find it.
More info about the crash uploader tool can be found here.
Have you checked out these threads about our Crash Checklist and Common Issues and Workarounds? They can help you find a solution as well.

This is the number, thanks. Just happened again.
2021-03-22_18.33.41_711d6b97f62b72cf0d4dec7bc29a8d7a

 

[TheLordOfTheDiamond]

Try going to C:\Users\[your user]\Documents\Mount and Blade II Bannerlord\Configs and deleting the below files. Warning, this will reset all of your in-game settings.
LauncherData.xml, engine_config.txt, editor_config.txt, BannerlordConfig.txt

Thanks for your suggestions. I tried but the problem persist. I will leave the controls as they are for now but I did send them a crash report. Thanks

 

[MArdA TaleWorlds]

Forwarded to the QA team for further investigation. We will reach out again if we need more information. Thanks for reporting and sorry for any inconvenience!

 

[TheLordOfTheDiamond]

Forwarded to the QA team for further investigation. We will reach out again if we need more information. Thanks for reporting and sorry for any inconvenience!

Thank you for your help.

 

[MArdA TaleWorlds]

The QA team informed me that they were unable to reproduce this issue in the both 1.5.8 and 1.5.9 version of the game with an Xbox controller. Are you crashing every time you try it? What is the version on your launcher?

 

[TheLordOfTheDiamond]

Hi, this is the version. I also managed to make a video with my phone. I used the right button this time but same issue:

 

[TheLordOfTheDiamond]

Oh, just in case: this is the model of joypad that I am using.

https://pdp.com/en/pdp-wired-controller-048-082-na-bl

 

[momo1]

Oh, just in case: this is the model of joypad that I am using.

https://pdp.com/en/pdp-wired-controller-048-082-na-bl

Is this the driver you installed? https://support.pdp.com/hc/en-us/articles/360000913407-Does-this-controller-work-on-a-PC

 

[TheLordOfTheDiamond]

Is this the driver you installed? https://support.pdp.com/hc/en-us/articles/360000913407-Does-this-controller-work-on-a-PC

I need to check that, but I play other games such as Kingdom Come Del., F1, PES etc with zero issues. Moreover, the controller updates with Windows Updates automatically.

 

[TheLordOfTheDiamond]

I need to check that, but I play other games such as Kingdom Come Del., F1, PES etc with zero issues. Moreover, the controller updates with Windows Updates automatically.

Just run the software. It was all good.

 

[TheLordOfTheDiamond]

I have an update. I tried changing the controller settings before entering campaign mode and it worked. Then, I tried again with my saved file and it crashed again. So, it it seems that the problem is with the save and/or campaign mode.

 

[momo1]

Does this happen in a brand new campaign? And does this only happen when you try to assign LT and RT?

 

[Nova4Erk]

Forwarded to the QA team for further investigation. We will reach out again if we need more information. Thanks for reporting and sorry for any inconvenience!

Have the same issue. If i am going to use my controller my game is crashing. I tried in save mode (mods disabled) and it is still crashing. I sent a report to you a day before. If i go with kb + m it runs well but as soon as i use the controller, it crashes. Maybe its triggered by pressing lt or rt dont know bit i get a crash. Please make sure the game has a controller support. All in all i think it is time to get some tweakings to controller peripherals. Thx in Advance for your efforts taleworlds! Iyi aksamlar ve kolay gelsin

 

[MArdA TaleWorlds]

Changing the keybinds of a controller will be disabled soon.

 

[Nova4Erk]

Changing the keybinds of a controller will be disabled soon.

in my case i Disabled the DLSS to none. and my controller dont caused any Crashes anymore. this is strange...

 

[Abdullatif]

in my case i Disabled the DLSS to none. and my controller dont caused any Crashes anymore. this is strange...

Hi, can you repeat the same scenario and observe the same crash? Are you sure there is a correlation? If so, pelase send us its dump so that we can investigate it further.

 

[Nova4Erk]

Yes in my case as soon as i enable dlss to performance ( dont tested other dlss options yet) it crashes as soon as i use my controller after getting from options to the game. I will cause the crash and send you the report and write you the cause.