Resolved Crash 1.4.3 - Unable to play

[CreamDog]

Am experiencing a crash. Error message states "The application faced a problem, we need to collect necessary files to fix this problem." Then when i select any option "Bannerlord has stopped working".

Crash occurs when i click on saved games in the main menu. If i select "Brightness calibration" in the options menu or if i try to load a custom game.

I have not previously or currently installed any mods. Have played over 100hrs prior to 1.4.3 and never experienced any crashes or problems. Now am unable to play at all.

Have verified game files, updated drives, updated windows, turned off firewall, uninstalled and reinstalled the game, nothing seems to solve the issue.

Windows 7

Error logs as below;

#Rgl.pdb@{7F6F87A258D146D0B3DE70B3A7B24F3C} (1): 0:1651812
#Rgl.pdb@{7F6F87A258D146D0B3DE70B3A7B24F3C} (1): 0:1645047
#Rgl.pdb@{7F6F87A258D146D0B3DE70B3A7B24F3C} (1): 0:3048821
#Rgl.pdb@{7F6F87A258D146D0B3DE70B3A7B24F3C} (1): 0:251042
#Rgl.pdb@{7F6F87A258D146D0B3DE70B3A7B24F3C} (1): 0:4327243
#Rgl.pdb@{7F6F87A258D146D0B3DE70B3A7B24F3C} (1): 0:4330567
#ucrtbase.pdb@{C3DD2C823498457082399DB3EC47FBAC} (1): 0:128160
#kernel32.pdb@{FEEA79F55E624E1DA0F353BE5475022C} (2): 0:87405
#ntdll.pdb@{0A682A2081CD49B19C5CB94160307438} (1): 0:341805
-----------------------------------------------
#TaleWorlds.DotNet.AutoGenerated.pdb@{735ED0F010074BBB935433A710D339E4} (1): 100663315:0

 

[elysebluemoon]

Forwarding this issue to the QA team for further investigation. Thanks for reporting.

 

[elysebluemoon]

Hi, can you try deleting the "C:\ProgramData\Mount and Blade II Bannerlord\Shaders" folder?