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Resolved Character Creation Screen

Users who are viewing this thread

Version number
e1.7.2.316284
Branch
Main
Modded/unmodded
No, I didn't use any mods.
Summary:
With the last update, the game crashes on the character creation screen in sandbox mode. It doesn't crash, it just freezes endlessly. I waited for like 15 minutes, nothing changed. The character does not appear after the family screen. It freezes completely after selections.

Have you used cheats and if so which: No
Scene Name (if related): Character Creation
Media (Screenshots & Video):

Computer Specs:
OS: Windows(GeForce Now)
 
We have a special performance build to check for these issues by collecting telemetry data. With that data, we can see exactly where and when the game's performance issues happened.
  • Switch to “perf_test” from the Steam betas tab. You can also use the "perf_test_beta" for the most current beta build-related issues. You can find more info about it here.
  • Open the game as usual and proceed to the stage where you are experiencing performance issues.
  • Before the performance issues start, toggle the profiling tool by holding the “right shift” and pressing the “T” key.
  • Record for 20-30 seconds, press the toggle key combination again. Please keep in mind that, the more you record, the more upload time it will require.
  • Find the "test.tmcap" file in the "...\Mount & Blade II Bannerlord\bin\Win64_Shipping_Client" folder. You can find the "Mount & Blade II Bannerlord" folder inside the games installation folder.
  • Finally, you can send the file to us via the ticketing system. You can find more info about how to upload files to us with the new ticketing system here.
  • It is appreciated if you provide more information about your PC, what you were doing while the game was recording, and your graphics configuration. If the data you are trying to upload is too big or the site fails to upload, you can use an alternative site to upload your data. If you choose to do that please left a reply to this thread with the download link.
 
We have a special performance build to check for these issues by collecting telemetry data. With that data, we can see exactly where and when the game's performance issues happened.
  • Switch to “perf_test” from the Steam betas tab. You can also use the "perf_test_beta" for the most current beta build-related issues. You can find more info about it here.
  • Open the game as usual and proceed to the stage where you are experiencing performance issues.
  • Before the performance issues start, toggle the profiling tool by holding the “right shift” and pressing the “T” key.
  • Record for 20-30 seconds, press the toggle key combination again. Please keep in mind that, the more you record, the more upload time it will require.
  • Find the "test.tmcap" file in the "...\Mount & Blade II Bannerlord\bin\Win64_Shipping_Client" folder. You can find the "Mount & Blade II Bannerlord" folder inside the games installation folder.
  • Finally, you can send the file to us via the ticketing system. You can find more info about how to upload files to us with the new ticketing system here.
  • It is appreciated if you provide more information about your PC, what you were doing while the game was recording, and your graphics configuration. If the data you are trying to upload is too big or the site fails to upload, you can use an alternative site to upload your data. If you choose to do that please left a reply to this thread with the download link.
I'm playing Bannerlord on GeForce Now. GFN does not grant access to the file system.
 
It also fails in exactly the same way when trying to create a new character for a campaign, not just in sandbox mode.
 
same thing even with custom battles. when choosing a character, its model doesnt appear and exiting or commiting to changes freezes the game
 
Do all of you experience this issue on GeforceNow? Unfortunately, due to the limitations on the GFN system we can't assist our players that are using that platform.
 
Same here , impossible to create a character , on Geforce now , no message error only freeze , and its sad to read that all Geforce user can't be assisted on that problem , it s the only way I found to play the game I have a Mac , and I have more than 600hours on the game I would like to keep going , Thank you
 
Do all of you experience this issue on GeforceNow? Unfortunately, due to the limitations on the GFN system we can't assist our players that are using that platform.
I'm having the same exact issue on Windows 7 using a GeForce GTX 1060 card, so I don;t think this is just a GeForce now issue.
 
Are you still experiencing this issue on the latest version of the game? We have made a lot of performance improvements since this report is originally submitted.
 
I am marking this thread as resolved because we did not get the information asked in time. If you are still experiencing this issue please let us know by leaving a reply to this thread. Sorry for any inconvenience.
 
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