Need More Info Can't Start The Game

[bgreen1]

Summary: I can't get past the launcher. I haven't been able to play this game for two years now because of this issue. I have the game on both steam and epic games store. I also have uninstalled and reinstalled the game multiple times, verified the game files, and made sure my anti-virus allows the game. What else can I do to help solve this issue?
How to Reproduce:
Have you used cheats and if so which: No cheats or mods have been used.
Scene Name (if related):
Media (Screenshots & Video):
Computer Specs:
OS: Windows 10 Pro
GPU: NVIDIA GeForce 2080 Ti
GPU Driver Version: 516.40
CPU: AMD Ryzen 7 3700X 8-Core Processor
RAM: 32.0 GB
Motherboard: MSI MAG X570 TOMAHAWK
Storage Device (HDD/SSD): HDD

 

[MArdA TaleWorlds]

Have you checked these workarounds?

‘Launcher not Launching’ / Game is not launching Workarounds​

If you experiencing any issues with the launcher, you can try the workarounds below to fix it:

• The first thing to do when experiencing any issue with the game is verifying the game files. After an update, there is always a chance of some of the game files being corrupted or missing. Doing this will verify that the game files are installed correctly. You can also check our guide regarding this here.
• Deleting the configs folder of the game located in the Documents folder. Please keep in mind that this will also delete your saved options of the game. Don’t forget to back up the files if you don’t want to lose them. (C:\Users\user.name\Documents\Mount and Blade II Bannerlord\Configs)
• You can try to delete the contents of the folder below and verify the game files afterward. "steamapps\common\Mount & Blade II Bannerlord\bin"
• If you have installed a mod called Fixed Launcher in the past, you need to make sure that you have deleted its files. These files can block the launcher from launching. The files of the aforementioned mod.
• Check your Windows Defender settings for Ransomware Protection. You should add Bannerlord to the list under the Controlled Folder Access. To do that:
• - Open Windows Defender Security Center.
  - Click on Virus & threat protection.
  - Click the Virus & threat protection settings option.
  - Under "Controlled folder access," click the Allow an app through the Controlled folder access link.
  - Click the Add an allowed app button to add Bannerlord.
• Deleting the “spriteData.xml” file located in the "steamapps\common\Mount & Blade II Bannerlord\GUI\GauntletUI” folder can fix the issue. This is an obsolete xml file that the game is not using. However, if a mod is installed before changing this file, the game tries to use it and crashes.
• Deleting the logs folder located under the "C:\ProgramData\Mount and Blade II Bannerlord" folder. Please note that the ProgramData folder is a hidden folder by default.
• If none of the workarounds above helped you, you can try to launch the game via the TaleWorlds.MountAndBlade.Launcher.Singleplayer.exe and TaleWorlds.MountAndBlade.Launcher.Multiplayer.exe files located in the folder below:
  “...:\SteamLibrary\steamapps\common\Mount & Blade II Bannerlord\bin\Win64_Shipping_Client”
• Check your OneDrive folder contents. Even if it is disabled we have seen users post that their files have been changed with the previous OneDrive synced files. You should try deleting your OneDrive files. More info about that can be found here.

 

[bgreen1]

Have you checked these workarounds?

I have gone through all of these workarounds and nothing still, I have gone through all of those options twice as well. The launcher will start, I'll click play on the singleplayer mode and nothing comes up. Anything else I could try?

 

[MArdA TaleWorlds]

Could you send us your launcher_log.txt file after crashing like this again? IT is located in here: C:\ProgramData\Mount and Blade II Bannerlord\logs

You can send your files to us via the ticketing system on the website. To send us a ticket, please visit the www.taleworlds.com site and login to your forum account from the top right. Click to "My Account" and then click to "My Open Tickets". You can create a ticket there and include the file and as well as the forum link of this thread. You can find more info about how to upload files to us with the new ticketing system here. Thanks for reporting and sorry for any inconvenience!

 

[MArdA TaleWorlds]

Are you still experiencing this issue on 1.0? If so could you send us new logs from 1.0 as well?

 

[bgreen1]

Are you still experiencing this issue on 1.0? If so could you send us new logs from 1.0 as well?

I am still experiencing this into 1.0 as well. I will upload those files. Do I need to start a new ticket?