Can't delete/rename my characters in NW mulitplayer

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So I've been playing NW for a lot; and got promoted recently. When I tried to change the name, it would "save" it when I'd change it and it would work everytime I would change it then go into "Join a server". But for some odd reason, when I load the game I can't Save the changes I want. Then when I tried to delete the characters, it wouldn't let me. I tried to go onto different modules and delete it there but no results.

Thank you in front for putting the effort of even thinking what might be the problem! :grin: :/
 
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