Resolved Bug Report: Frequent game crashes in the arena or in battle

[gorigori]

Summary: Frequent game crashes in the arena or in battle
How to Reproduce: If you engage in a battlefield or battle, the game will crash during the battle.
Scene Name (if related):
Media (Screenshots & Video):
Computer Specs:
OS: Windows 10 64-bit
GPU: RTX 2070 super
GPU Driver Version: 456.71
CPU: AMD ryzen 5 3600
RAM: 32 GB (I'm sorry. I don't remember the exact model number)
Motherboard: TUF B450 Plus gaming - https://www.asus.com/jp/Motherboards/TUF-B450-PLUS-GAMING/
Storage Device (HDD/SSD): ADATA SX8200 500GB (SSD)

Note:

I updated the GPU driver and reinstalled the game

Here is a partial excerpt of the log file where the problem is occurring. The following sentences are displayed continuously
```
[18:10:31.693] Granite Warning: W1005: Performance warning: A tile needs to be uploaded to a MipmapStreamingTexture with more than 256 redirects.
[18:10:38.940] Granite Error in Graphine::Granite::Internal::Transcoder::Tick: The transcoded bitstream was invalid, this may indicate a corupted file or incompatible transcoder version.
```

I'm sorry for my poor English. I am Japanese

 

[elysebluemoon]

Hi, can you send a crash dump through the crash uploader and post the crash report ID here?

 

[John Shepard]

Finally I found a thread with the same issue. Sadly no response lol. Oh well.

 

[elysebluemoon]

Finally I found a thread with the same issue. Sadly no response lol. Oh well.

If you're having the same crashes, you can send crash report as well.

 

[John Shepard]

If you're having the same crashes, you can send crash report as well.

Believe me, I have more than a few times. Ironically I came to check the website again because I just had the error again.

 

[elysebluemoon]

Believe me, I have more than a few times. Ironically I came to check the website again because I just had the error again.

I need the crash IDs for that dumps to forward them to the QA team for this specific issue.

 

[John Shepard]

I need the crash IDs for that dumps to forward them to the QA team for this specific issue.

Where exactly do you find them. The system loads them up to you I think automatically.

 

[John Shepard]

Perhaps these?


Starting new log file...
[17:21:31.852] 17 Nov 2020 Tuesday 17:21 Eastern Standard Time
[17:21:31.852] Computer: DESKTOP-SABUUII User: John Shepard
[17:21:31.852] Build Version: 245057
[17:26:37.593]
<##########################################################################################>

[17:26:37.593] #Game.pdb@{A4C54F1496484C3A901FBEB5CDDD9598} (1): 0:211917
#Game.pdb@{A4C54F1496484C3A901FBEB5CDDD9598} (1): 0:236971
#Game.pdb@{A4C54F1496484C3A901FBEB5CDDD9598} (1): 0:241557
#Game.pdb@{A4C54F1496484C3A901FBEB5CDDD9598} (1): 0:277985
#Game.pdb@{A4C54F1496484C3A901FBEB5CDDD9598} (1): 0:1032536
#Rgl.pdb@{AB838CD634E9407E91A55F4ADC0FE9A8} (1): 0:453433
#Rgl.pdb@{AB838CD634E9407E91A55F4ADC0FE9A8} (1): 0:4288205
#Rgl.pdb@{AB838CD634E9407E91A55F4ADC0FE9A8} (1): 0:4287944
#Rgl.pdb@{AB838CD634E9407E91A55F4ADC0FE9A8} (1): 0:4291255
#ucrtbase.pdb@{E2955775A9DDACFAD2742EB16FBCAA39} (1): 0:135346
#kernel32.pdb@{F0AE52559529DA200447BEC418DFE962} (1): 0:97316
#ntdll.pdb@{BB6DA4D5E1B4C65C0E5B855F1E9F9C39} (1): 0:447697
-----------------------------------------------
#TaleWorlds.DotNet.AutoGenerated.pdb@{735ED0F010074BBB935433A710D339E4} (1): 100663315:0


[17:26:42.726]
[17:26:42.726] Working Memory: 3063 MB
[17:26:42.726] Commit Memory: 5070 MB

[17:26:42.726] Page Allocator Memory: 0 MB
[17:26:42.726] DumpSendPath: \\rgldumpserver.taleworlds.com\Crashes/2020-11-17_22.26.42
[17:26:42.726] AutoReport: Disabled

 

[elysebluemoon]

After sending a dump, the crash uploader generates an ID, I need that ID to find the dump you have sent. It's not stored anywhere on your computer, so please send another crash dump if you haven't saved the IDs.

 

[Amilyn]

I have had the same crashes. Crash dump has been uploaded and I've included the ID below.

2020-11-21_13.46.23_704baeaaa775c0adcd644479e6bded4d

 

[elysebluemoon]

Forwarding this issue to the QA team for further investigation. Thanks for reporting.

 

[elysebluemoon]

I have been informed that this issue is fixed on our development branch and the fix will be implemented with the upcoming patches. Thanks for reporting!