Whoever it may concern this is an interesting
post from Christopher Evans concerning the developer and player communication in the still unfinished Star Citizen game.
This is a really interesting thread to read, if you include the op and first reply.
It exemplifies to me the heart of a communication problem for most game companies. Inluding Christopher here although he doesnt realise it.
Because in his second reply (the one you linked) he adds something to his communication which he actually didnt do in the first reply.
In the first reply he justifies certain delays due to the scope of the systems that are planned. Why certain things cant be hastly implemented at the cost of better more interesting features that align with the developers vision.
In the second reply he justifies certain delays due to the necessary order of development. How certain things need be developed before others can be worked on. For the sake of dependencies or effeciency.
The first reply is defending the developers vision
The second reply is justifying to the community the path taken to achieve that vision.
The difference in these two replies mirrors the difference between a list of expected features that amounts to a
vision for develpment and a
roadmap, though players and developers often confuse the two heavily.
As an analogy
Going to the airport is my envisioned destination.
My road map of how to get there is to take a train into the city, and the shuttle bus to the airport. My reasoning being it is by far cheapest option and quicker than a taxi due to traffic.
If someone ultimately disagrees with your vision of the game no amount of communication will fix that. Dont let the people who dont want to go to the airport distract you from informing the others of how you plan to get there. If you want them to come along.
Roadmaps are useful because they build faith, if you can see why certain features are delayed and others put forward.
You dont speculate that the developers vision for development has changed. (the catastrophic example being taking your money and running)
Just the order in which that vision is developing has.
Perks as an example, roguery perks arent in the game because the crime system is yet to be in the requisite place. I can surmise that because I have an enormous brain, but that hasnt been communicated in a single accessible spot such as a roadmap. So people worry and speculate "are taleworld too dumb to make perks?" "is the perk system something they intend to abandon?"
Not saying its easy, that these targets dont move, or that every players with enormous expectations would suddenly be satisfied by delayed, or in their minds underwhelming content. But I think it can lead to far more productive forum use, and a community that is increasingly an asset to your game development, you just need to set conditions for harvesting season.