We bought an unfinished product with the premise and promise that it gets improved and finished based on community provided feedback.
Allow me to add: They also sold a game which had numerous features or the promise of those features in order to influence potential buyers which we did not and will not receive.
This distills it down very precisely. Every one of us should put this into our sig to ward off the "It's EA. TW doesn't owe you anything." fanbois.