Agree, it is pretty much like vicious circle pattern:
You pay 40-50 Euro for the unfinished game, lured by the promises made by the company (that created your favorite games in the past with a glorious history of interaction with their fanbase) but shortly after you realize it wasn't what was promised, you at least consider asking for a refund from them. But you still believe they can fix it. You played 100hrs, loved every minute spent on the game, post positive reviews on steam, but shortly after, despite the potential, when it starts to be boring - you start to think. Play another 900hrs, so you find out you were looking for an easter bunny, you change your review on steam, felt quite angry, it is not only unfinished but soulless, arid - temporary switch to other titles, to regroup and catch up in 2-3 updates from now... You think "I don't only want to whine, maybe I can contribute"? You post ideas, suggestions, feedback and would like to support the company (they encouraged you to do so after all) and quickly realize to be left alone by them because of their lack of communication, unreliability, lack of quality content, and of their unwillingness to leave their comfort zone to either say "guys, sorry we cannot work on more feedback" or "we changed our model", etc... No civil courage at all, no openness, no transparency. The company you trusted and wanted to support but kept being ignored instead. Some other day something snaps in you - you start ****posting and crossing the line couple of times here and there, leaving no captives - you are permabanned by the forum moderators. You were told: "you hurt other human being's feelings by your bad behavior..."
Mr. Koifish might wanna do a "typical Bannerlord EA experience" movie based on that...