I don't think "harsh" is an especially vague term.
Harsh can be vague, and mean different things to different people.
Not incorrect, but most of the people spreading the words "toxicity" and "haters" around are implying that the accused are doing it out of pure hatred of the developing team and the game for the sake of raw hatred. Rather, the reason most of the time as I said is the immense frustration out of passion; they want this game to be great, but they don't foresee it happening outside of mods.
Well, it doesn't necessarily matter if people are doing it out of pure hatred of the developing team and the game. All that matters is that people are acting in a way that can be described as that. Since a murder analogy was already used earlier, it doesn't matter if it was out of hatred or passion, murder is murder. In no way is disliking TW or BL similar to
murder, but I hope my point comes across.
I think the attitude and the atmosphere of the forums would be vastly different had TW's communication been better.
I don't necessarily think that it would. A big issue that a lot of people have is that development is taking a long time. It doesn't really matter if TW would be communicating much more, as that wouldn't really speed development up. Honestly, I think it would probably be best if TW communicated somewhat less on speculated features and what the community wants, as that will only lead to further disappointments or promises, which the community really does not need.
And there are instances where no communication can work, and I'm not saying this is that exact situation. Just look at what Hello Games did with NMS.
The way TW has treated their community overall has led to toxicity and discontent in my mind, it's not chiefly the community at fault
I don't disagree with this, I initially spoke up to disagree with this sentiment.
People get upset when others say harsh things about this game and the company's practices, and it's viewed as "toxic" and the behavior of "haters", and yet that can't be further from the truth. Most people who say such harsh things (at least myself) have nothing but passionate love for Warband and TW's achievement with it, much more so than any other game, and that apparent malice is just massive disappointment that TW utterly failed to deliver with Bannerlord in their eyes.
My point is that it doesn't really matter if it comes from a point of love or hate, toxicity is bad for the community. And, at the end of the day, it is the members of the communities' choice as to how they act.
Community interaction is always up to the company.
I disagree with this once again. While the company does have a good amount of control over the interaction between the community and the company, the actions of the community always lie within the control of the community. While yes, if the company is awful at communication and repeatedly fails the community, the community will most likely fail that. However, there are still instances where the discussion in a location can be dominated by toxic people.
Another reason why I find myself disagreeing with this sentiment is that it seems as if it is giving toxic people on "out", being able to point blame to TW and not take any of the blame for their own toxicity. Just because TW has been faulty at communication does not give an excuse for the discussion around BL to be toxic.