Here's the thing. One can be critical and tell the devs the game is bad and has many broken parts without being toxic. One doesn't really have to throw insults or snarky remarks in their feedback. If one does that, then they're, frankly enough, an *******.
Of course, people will mention a lot of things that justify their toxic attitude. Not being heard for years, being polite didn't work, TW making retarded decisions, etc etc, but one's attitude at any given moment is their own decision. If people decide to be toxic so be it. If people decide to keep being respectful despite everything else, then so be it. It's freedom. Just be aware of what you're being.