It's also coming from people who have never once been in a position similar to this one, or under any kind of spotlight. They can't possibly understand how it feels to get insulted or defamed by dozens of people over pretty much anything (updates too slow, bugs still not fixed, and little hint to the other post where people justify their toxic behavior by the fact that TaleWorlds didn't listen to them: community ideas not implemented). There's a reason why devs of any company typically don't deal with the community themselves, and why community managers are a thing. It's literally someone's job to take the heat, and to act as a buffer. But when you're a small developer or a modder, you can't really afford community managers. And with popularity, your hobby becomes a job and a source of stress. I mentioned MMO freeshards once, I could write pages about how the community is literally what kills most projects, but I'm just going to say receiving death treats after banning someone for cheating or whatever isn't fun. It doesn't matter if it's only half a percent of the community who acts like that, because half a percent quickly becomes over thousands of people given enough popularity. Then on top of that you have people saying to learn to grow a thicker skin, practically shifting the blame onto the victim (I'm not doing to draw a parallel here but I'm sure you can understand what I'm thinking about). No human being is supposed to be able to handle thousands of personal attacks.