Need More Info After moving game over to SSD experiencing crash after opening cutscene every time.

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Version number
1.59
Branch
Main
Modded/unmodded
No, I didn't use any mods.
Dump identifier (optional)
2021-04-04_03.03.32_4a042cf2bd3de939e5a2e60fda565598

nidsrule

Recruit
Summary:Crashing on opening
How to Reproduce:After opening game playing or skipping the taleworlds cutscene always ends with a crash.
Have you used cheats and if so which:
Scene Name (if related):
Media (Screenshots & Video):https://prnt.sc/113mp1k https://prnt.sc/113mp9f
Computer Specs:
OS: PC
GPU: gtx 1050ti
GPU Driver Version: 465.89
CPU: i7 7700
RAM: 16gb
Motherboard:
Storage Device (HDD/SSD): SSD
 

MArdA TaleWorlds

Community Support
M&BWBWF&SNWVC

Crash after the TaleWorlds Intro Video​

If you are experiencing a crash after the intro video please try this workaround
Navigate to this folder:
"SteamLibrary\steamapps\common\Mount & Blade II Bannerlord\GUI\GauntletUI"
And delete “spriteData.xm”l file and try again. It is not necessary to verify the game files after this. The game will create the file again when it launched again.
Can you try this workaround?
 

nidsrule

Recruit
Thank you for the quick response!
Excited to find out that this worked at first glance, I can now access the menu after the intro cutscene however, now upon starting a new/loaded save the same crash occurs. 2021-04-05_14.53.57_4a042cf2bd3de939e5a2e60fda565598 here is the crash dump.

Hope the dump helps with the issue.
 

MArdA TaleWorlds

Community Support
M&BWBWF&SNWVC
Unfortunately, we had a power outage on the host of the forum so we were not able to access the forums yesterday. The crash you are experiencing is a crash that we are still investigating. I would suggest you a clean install.
Clean Install
The clean install is removing every single game-related file from your computer and installing the game again. Why do you need to remove the game while you just want to remove the modifications? Unfortunately, some of the modifications do not just add a new modules folder but also change or adds contents to the existent modules folder. Without a reinstall, we can't be sure those files are unchanged.

To perform a Clean Install, Uninstall the game. You can do that by right-clicking the game on Steam Library and selecting Delete Local Content. Delete all folders related to the game that remains after the uninstallation. The folders that might have files inside:
Steam: C:\Program Files (x86)\Steam\steamapps\common\Mount & Blade II Bannerlord
Epic: C:\Program Files\Epic Games\Mount & Blade II Bannerlord
C:\Users\USERNAME\Documents\Mount and Blade II Bannerlord
C:\ProgramData\Mount and Blade II Bannerlord

Note: You'll need to allow Windows to display hidden folders and files to see the ProgramData folder and its contents.
 
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