Resolved 【Microsoft Store Windows Edition】 Cannot login multiplayer. It returns: Home Sharing is prohibited

[Loong]

Problem overview:

Mount and Blade 2: Bannerlord purchased at the Microsoft Store/Xbox on the Dec. 16th.

When I clicked Multiplayer-play to enter the game, it needed to log in. Then I clicked to log in, and an error is returned in a window: family sharing is prohibited

This is a game I purchased by myself. The purchase account and the login account are the same. The email address of the Microsoft account is the same as that of my account on this forum.


Proof (screenshot/video):

imgloc.com/i/4qgcL
imgloc.com/i/4qXtk
imgloc.com/i/4qpMx


Game version number: v1.0.2.5741


Computer Specifications:

Device name: Loong-Surface
Processor: Intel(R) Core(TM) i7-8650U CPU @ 1.90GHz 2.11 GHz
Onboard RAM: 16.0 GB
Graphics card: Nvidia Geforce GTX 1060ti 6GB
System type: 64-bit operating system, x64-based processor
Pen and touch Pen and touch support for 10 touch points


System:

Version: Windows 11 Pro
Version: 22H2
Installation date: ‎2022/‎9/‎13
OS version: 22622.598
Experience Windows Feature Experience Pack: 1000.22634.1000.0


Microsoft store and Xbox related service information:

Microsoft Store Version 22210.1401.11.0
Xbox Game Bar Version: 5.822.11281.0
Broadcast Plugin Version: 1.54.4001.0
KGL Version Loaded: 2209
KGL Service Version : 2209
KGL Last Check: 2022-12-19T00:50:24
OneSettings Last Check: 2022-12-18T18:09:31
KGL Location Encrypted: No
Game Services: 8.71.12001.0
Xbox APP: 2212.1001.38.0

 

[Shiroin]

I noticed this issue is probably related to https://forums.taleworlds.com/index.php?threads/loggin-server-is-down-again.456118/, https://forums.taleworlds.com/index.php?threads/can-not-log-in-to-mp.456127/ and this.

Hey, there were a temporary issue that got fixed ASAP. Please let me know if the issue is persistent.

Can you confirm? Is there any alternative temporary solution for now?@uçanbiblo

 

[Loong]

I noticed this issue is probably related to https://forums.taleworlds.com/index.php?threads/loggin-server-is-down-again.456118/, https://forums.taleworlds.com/index.php?threads/can-not-log-in-to-mp.456127/ and this.


Can you confirm? @uçanbiblo

No, the issues you listed are different with mine.

 

[CAZ_Rustico]

Same problem here for me. Can't access multiplayer because of the "family sharing is prohibited". I'm have purchased the game through Microsoft Store

 

[ygta5933]

CY插眼

 

[uwumanu]

Same problem here, I bought the game through microsoft store too, and I think the issue is the same as this one

Resolved - "Family Share is not allowed" error - PC - Microsoft Store

Summary: I bought the game from Xbox store (it is mine, and it is in my account). I installed the game on PC/Microsoft store after playing hours in xbox. I already Imported my save and continued playing the sandbox mode on PC. Today, I tried to connect for the first time on multiplayer, on PC...

forums.taleworlds.com

 

[ErwinPartridge]

I have the same problem, I contacted Microsoft and they told me that it is a game problem.

 

[Rekkutsu]

How can we get them to respond? I bought the game and Can't play it.

 

[uçanbiblo]

Hey,

I noticed this issue is probably related to https://forums.taleworlds.com/index.php?threads/loggin-server-is-down-again.456118/, https://forums.taleworlds.com/index.php?threads/can-not-log-in-to-mp.456127/ and this.


Can you confirm? Is there any alternative temporary solution for now?@uçanbiblo

i have been informed that the linked issues were noticed and fixed, and we do not offer family share feature for the Multiplayer, so this is not a bug.

 

[uçanbiblo]

Hey, after discussing the issue with the devs. It should be fixed. Can you please try again and let me know if the issue is persistent?

 

[Loong]

Hey, after discussing the issue with the devs. It should be fixed. Can you please try again and let me know if the issue is persistent?

Yeah, it has been fixed. Thank you very much!

 

[uçanbiblo]

Hey, i am glad the problem is solved. Please let us know if you encounter any other issues.