【建议】Taleworlds中文社区问答指南(How To Ask and Answer questions in a Helpful Way)

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Shiroin

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You could find the original article <How To Ask Questions The Smart Way> by the following link:<How To Ask Questions The Smart Way>
You could find the original Chinese copy by the following link:Github/提问的智慧
在你提问之前

在你准备通过在Taleworlds社区发表主题提出问题之前,请先做到以下的事情:

  • 尝试使用右上角的Taleworlds社区的搜索功能找答案
  • 尝试上网搜索找答案
  • 尝试阅读游戏说明文件找答案
  • 尝试阅读游戏相关的问答主题以找到答案
  • 尝试自己检查或试验以找到答案
  • 尝试向你身边比较懂行的朋友打听以找到答案
  • 如果你是Modder开发者,请尝试阅读源代码以找到答案


当你提出问题的时候,请先表明你已经做了上述的努力;这将有助于树立你并不是一个不劳而获且浪费别人的时间的提问者。如果你能一并表达在做了上述努力的过程中所学到的东西会更好,因为我们更乐于回答那些表现出能从答案中学习的人的问题。


好问题和坏问题

同样的问题有两种问法,一种聪明,一种愚蠢。让我们通过举例的方式来说明。
需要知道的是,在Taleworlds社区提问时,标题字数应保持在50字以内是抓住那些懂行老玩家注意的好方法。

蠢问题:救命啊!游戏奔溃了!
聪明的问题:运行骑砍1.173版本驱动报错奔溃,显卡是N卡RTX2080Ti
更聪明的问题:运行骑砍1.173显卡驱动报错,在N卡RTX2080Ti环境下-驱动奔溃


如何更好的回答问题

态度和善一点。问题带来的压力常使人显得无礼或愚蠢,其实并不是这样。
对初犯者私下回复。对那些坦诚犯错之人没有必要当众羞辱,一个真正的新手也许连怎么搜索或在哪找常见问题都不知道。
如果你不确定,一定要说出来!一个听起来权威的错误回复比没有还要糟,别因为听起来像个专家很好玩,就给别人乱指路。要谦虚和诚实,给提问者与同行都树个好榜样。
如果帮不了忙,也别妨碍他。不要在实际步骤上开玩笑,那样也许会毁了使用者的设置 —— 有些可怜的呆瓜会把它当成真的指令。
试探性的反问以引出更多的细节。如果你做得好,提问者可以学到点东西 —— 你也可以。试试将蠢问题转变成好问题,别忘了我们都曾是新手。
尽管对那些懒虫抱怨一声 RTFM(RTFM是一个网络语言,意思是:“读你妈的手册”(Read The **** Manual),这句话通常用在回复那些只要查阅文件就可以解决,拿出来提问只是浪费别人时间的问题。)是正当的,能指出文件的位置(即使只是建议个 Google 搜索关键词)会更好。
如果你决定回答,就请给出好的答案。当别人正在用错误的工具或方法时别建议笨拙的权宜之计(wordaround),应推荐更好的工具,重新界定问题。
正面的回答问题!如果这个提问者已经很深入的研究而且也表明已经试过 X 、 Y 、 Z 、 A 、 B 、 C 但没得到结果,回答 试试看 A 或是 B 或者 试试 X 、 Y 、 Z 、 A 、 B 、 C 并附上一个链接一点用都没有。
帮助你的社区从问题中学习。当回复一个好问题时,问问自己如何修改相关文件或常见问题文件以免再次解答同样的问题?,接着再向文件维护者发一份补丁。
如果你是在研究一番后才做出的回答,展现你的技巧而不是直接端出结果。毕竟授人以鱼不如授人以渔。


如何使用Taleworlds社区的搜索功能?


在右上角就能简单地找到Taleworlds社区的搜索功能。
整个搜索的过程非常简单,但是请记住在Taleworlds社区搜索的时候请使用英文关键字,否则一般不会呈现结果。还有,如果您是一名居住在中国大陆的中文会员,使用从Google搜索是不可用的,所以建议会一些科学上网的姿势。
如果你不知道如何使用英语进行提问,可以联系中文板块的负责人Shiroin进行翻译协助。
 
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Shiroin

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Before You Ask

Before you post a topic to ask a question in Taleworlds forum, please make sure you do the following:
  • Try to search for the answer in the Taleworlds forum.
  • Try to find an answer by searching the Web.
  • Try to find an answer by reading the manual.
  • Try to find an answer by reading an FAQ.
  • Try to find an answer by inspection or experimentation.
  • Try to find an answer by asking a skilled friend.
  • If you're a modder, try to find an answer by reading the source code.

When you ask your question, display the fact that you have done these things first; this will help establish that you're not being a lazy sponge and wasting people's time. Better yet, display what you have learned from doing these things. We like answering questions for people who have demonstrated they can learn from the answers.


Good Question and Bad Question

There is two kinds of ways to ask a question. Smart or fool.
On Taleworlds forum, the subject header is your golden opportunity to attract qualified experts' attention in around 50 characters or fewer.

Stupid: HELP! GAME CRASH!
Smart: Warband 1.173 GPU driver crash, RTX2080Ti graphics card
Smarter: Running Warband 1.173 GPU driver crash on the RTX2080Ti graphics card - Driver Crash


How To Answer Questions in a Helpful Way

Be gentle. Problem-related stress can make people seem rude or stupid even when they're not.

Reply to a first offender off-line. There is no need for public humiliation for someone who may have made an honest mistake. A real newbie may not know how to search for archives or where the FAQ is stored or posted.

If you don't know for sure, say so! A wrong but authoritative-sounding answer is worse than none at all. Don't point anyone down a wrong path simply because it's fun to sound like an expert. Be humble and honest; set a good example for both the querent and your peers.

If you can't help, don't hinder it. Don't make jokes about procedures that could trash the user's setup — the poor sap might interpret these as instructions.

Ask probing questions to elicit more details. If you're good at this, the querent will learn something — and so might you. Try to turn the bad question into a good one; remember we were all newbies once.

While muttering RTFM is sometimes justified when replying to someone who is just a lazy slob, a pointer to documentation (even if it's just a suggestion to google for a key phrase) is better.

If you're going to answer the question at all, give good value. Don't suggest kludgy workarounds when somebody is using the wrong tool or approach. Suggest good tools. Reframe the question.

Answer the actual question! If the querent has been so thorough as to do his or her research and has included in the query that X, Y, Z, A, B, and C have already been tried without good result, it is supremely unhelpful to respond with “Try A or B,” or with a link to something that only says, “Try X, Y, Z, A, B, or C.”.

Help your community learn from the question. When you field a good question, ask yourself “How would the relevant documentation or FAQ have to change so that nobody has to answer this again?” Then send a patch to the document maintainer.

If you did research to answer the question, demonstrate your skills rather than writing as though you pulled the answer out of your butt. Answering one good question is like feeding a hungry person one meal, but teaching them research skills by example is showing them how to grow food for a lifetime.


How to search for an answer in the Taleworlds forum?


Try to search for the answer in the Taleworlds forum.
You could easily find the search function on the right top. Please remember speaking English when you try to find an answer. If you are a member who lives in China mainland, so Google is not available for you. I suggest you would need help with a VPN.
If you don't know how to ask a question in an Asian language, please feel free to contact Alixyang and Shiroin.