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  1. Closed Crash at start

    Look on here it says:

    Find logs and share it via ticket?
    Thank you for the heads up sir I need to read with more attention . I'll try to send those via ticket one day , a bit stuffed right now :grin:
  2. Closed Crash at start

    Then, I think TW Community support wants a dump report just like this
    Yes but there is no more the auto crash report prog in this beta alas , and I couldn't find nothing but text files in the related folder .... (program data etc)
    Any clue ?
  3. Closed Crash at start

    Yes I have downloaded last drivers to be sure, same result ... And my GPU works properly with any other game ...
  4. Closed Crash at start

    Ok, I have found this one in my crash folder , error 5572 , pasting it here :

    Starting new log file...
    [18:08:35.036] 18 Aug 2023 Friday 18:08 Paris, Madrid (heure d?été)
    [18:08:35.036] Computer: K-PC User: k
    [18:08:35.036] Build Version: 24202
    [18:08:35.648]
    <##########################################################################################>

    [18:08:35.648]
    ERROR: Cannot create GPU device! Please try restarting your computer or graphics driver. Also, please make sure that your graphics driver is up to date.
    [18:08:35.648] #TaleWorlds.Native.pdb@{CA08F60C87934AB4BA4323F4FF1F5D47} (1): 0:6506925
    #TaleWorlds.Native.pdb@{CA08F60C87934AB4BA4323F4FF1F5D47} (1): 0:1013583
    #TaleWorlds.Native.pdb@{CA08F60C87934AB4BA4323F4FF1F5D47} (1): 0:458093
    #TaleWorlds.Native.pdb@{CA08F60C87934AB4BA4323F4FF1F5D47} (1): 0:6425704
    #TaleWorlds.Native.pdb@{CA08F60C87934AB4BA4323F4FF1F5D47} (1): 0:663886
    #TaleWorlds.Native.pdb@{CA08F60C87934AB4BA4323F4FF1F5D47} (1): 0:435736
    #TaleWorlds.Native.pdb@{CA08F60C87934AB4BA4323F4FF1F5D47} (1): 0:2138855
    #TaleWorlds.Native.pdb@{CA08F60C87934AB4BA4323F4FF1F5D47} (1): 0:2138139
    #TaleWorlds.Native.pdb@{CA08F60C87934AB4BA4323F4FF1F5D47} (1): 0:2141959
    #ucrtbase.pdb@{47F6CCA836BF470B969AA912C45CAAED} (1): 0:426717
    #kernel32.pdb@{FDF36D27D20A4A47A72E7AF0FD70DA41} (2): 0:87821
    #ntdll.pdb@{0642F49FE33C4A35B76816A238FF86ED} (1): 0:342109
    -----------------------------------------------
    No managed frames available.
  5. Closed Crash at start

    file:///C:/Program%20Files%20(x86)/Steam/userdata/47521368/760/remote/271590/screenshots/Bannerlord.PNG

    (Sorry couldn't find a better way to show you the crash screenshot :smile: )
  6. Closed Crash at start

    Hello again, I finished downloading the Beta , now I get a different error message at same point about my graphic device .
    And I don't get anymore any crash report, where could I find it please ?
  7. Closed Crash at start

    Hey, i have forwarded the new CrashID to the QA team but it turns out this ID belongs to the live version. We need an ID from the beta branch to be able to identify the issue. Can you please switch to the latest beta branch and reproduce the ID on the beta branch?
    Damn, ok , back in few days when I finish downloading , I'm downloading the 1,2,0 is that the right one ?
  8. Closed Crash at start

    Hello , here we go, freshly baked crash log :wink:

    2023-07-27_17.09.55_9112b38ce84721069b8e4fd315299f94
  9. Closed Crash at start

    Hey, i have been informed that the CrashID you have recently shared is independent from the previous one and according to your previous CrashID it seems that you had the crash on MP lobby. Can you please let me know if the crash is happening on the launcher before the game start or in game. If it is on launcher we have some workarounds that could be useful.
    Hello , I can never reach the game menu . I click on play in the launcher , the game begins to load (I see the loading background picture) and instantly I get a prompt "the application faced a problem. We need to collect necessary files to fix this problem. Would you like to upload these files now ?" >>> yes/no

    It crashes with both options ("bannerlord launcher stopped working")

    Thank you
  10. Closed Crash at start

    Hey, sorry for the inconvenience. Can you please send the crash dump and share your crash id again so i can get the updated crashlogs?
    Hello, here it is :

    2023-06-16_21.38.43_9112b38ce84721069b8e4fd315299f94

    Thanks
  11. Closed Crash at start

    Hello again , I have finished downloading , and still the same crash ...
  12. Closed Crash at start

    Hello , as I said few months ago I have already done a clean install , and I have never installed any mod .
    The only difference between my working game era and now is a new SSD drive instead of my hard drive ...
    Anyway I'll make a clean install again to be sure , I keep you updated, in a week or 2 hopefully (adsl connection :smile: )
  13. Closed Crash at start

    Bump !
  14. Resolved the application faced a problem. We need to collect necessary files to fix this problem

    I am marking this thread as resolved because we did not get the information asked in time. If you are still experiencing this issue please let us know by leaving a reply to this thread. Sorry for any inconvenience.
    Why mark as resolved while many players are still experiencing this same problem ... 1 year later I can't play the game I've bought , I'm still waiting for news on my personal thread :sad:
  15. Need More Info The application faced a problem, on startup..

    i dont know where to see the crash ID. however now it did work to send a report (it didnt before, just said failed) and i got a prompt saying "upload complete, thank you for your help..." and "you can use the following identifier if you prefer to seek help in person: 2023-04-17_17.08.49_60831a8172772c8e5a1a3b8961f6125c"
    is that the crash ID? or how do i find that?
    Yes that's the good line ... Getting the same problem here since last year's fresh install (windows and SDD reinstall) , devs gave me 2 or 3 unsuccessful workarounds and still stuck ... Please post here if you find any miracle cure :smile:
  16. Closed Crash at start

    Hey, can you switch it to 0 and try if this was the cause of the issue?
    Hello, it changes to windowed but it still crashes at same point, when I click "yes" on his missing files request .
  17. Closed Crash at start

    Hey, sorry for the inconvenience. The file is engine_config, it is located in "Documents\Mount and Blade II Bannerlord\Configs".
    Thank you for your answer. Alas the display adapter line already set on 1 .
  18. Closed Crash at start

    Hey, our team suggested to make sure that the game is using the correct GPU on launch. You can test this by changing the value of "graphics_adapter" to 1 if it is 0 or vica versa, to 0 if it is already 1. Please let me know if this was the issue.
    Hello and thanks for the answer , could you tell me in which file I should find this line please :smile:
  19. Closed Crash at start

    New patch same problem :
    2022-11-11_22.55.27_9112b38ce84721069b8e4fd315299f94

    ...
  20. Closed Crash at start

    Could you try capturing telemetry data on perf_test branch so that we can check if we can see any data related to the freeze?

    Hello, not sure what you're asking me , there's nothing to record it crashes almost instantly after clicking "play" on the launcher ?
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