Haha I am really amused with people who don't know anything about software development, demanding service for which you paid, customer feedback, and especially that EA is not excuse for anything.
Don't try to be advocated for Taleworlds, they handling everything professionally, no one from the team complains about the feedback - it is precious.
So you whom back blaming all people who gives feedback for paid product (no matter of the form) FFS shut up.