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I am having the same issue and I think its related to the login server thinking we are still logged in to multiplayer. I believe we are stuck in a limbo and cant do anything. It is super frustrating, if we can get any reply from taleworlds it would be much appreciated.

EDIT: I wanted to test something so I made a new steam account and enabled family sharing, I was instantly logged into multiplayer. This is definitely an issue with the server thinking our steam accounts are still logged in.

I have found the issue related to this problem and I need the taleworld admins to help me with this asap, the server side thinks that I am still logged in and in a match when I'm not even playing. So when I launch multiplayer it cant log me in because it thinks i'm already online. I confirmed this by having a friend check my name in game and he tried to invite me to a party but it said that I was already in a game/party.

Maybe force log out or do a server update/restart please, I purchased this game for the multiplayer and cannot play.

EDIT: I wanted to test something so I made a new steam account and enabled family sharing, I was instantly logged into multiplayer. This is definitely an issue with the server thinking our steam accounts are still logged in.