It's useless, they won't listen. In the beta phase we had huge threads with dozens if not hundreds of very well written criticisms regarding the crappy premade class system but they didn't care.
The MP is a disaster and the class system is the main reason for that. I've forced myself to play from time to time during months, but now that the sensation of novelty is gone it's enough, I'm already bored to death. On another hand, Warband, despite its terrible graphics and physics, kept me playing during 10 years.
Taleworlds, why?