搜索结果: *

  1. DefenderoftheCrown

    I'd like a refund.

    Six days and here is the response:

    "As with most software products, we do not offer refunds or exchanges for
    purchases made through Steam. Please review Section 3 of the Steam Subscriber
    Agreement for more information. "

    And then this:

    "Please send me a screenshot of your conversation with this game’s support team
    showing the steps you've taken to resolve technical issues you are encountering
    with this title and I will investigate this matter further. "
  2. DefenderoftheCrown

    Dear TaleWorlds

    Redleg 说:
    Radix 说:
    I am reading this thread and I just came to the conclusion that I DONT ******** UNDERSTAND people. The amount of people defending this piece of garbage is unbelievable, This is half-assed product that doesnt work for half of the players and even if it works it is a bad experience on every level. There is tons of free mods that are multiple times better than this. I just dont get it, if u buy a car and the wheel feels off are u not going to complain?? if u buy spoiled milk are u not going to complain to the store owner? if ur playstation doesnt work are u not going to return it?? If u are a sane human being then im sure answer to these questions is yes, then why the **** when the game is bad and barely works all of the sudden it is ok?? why in game industry there are always people that are willing to forgive the worst treatment and the worst quality  devs can deliver and be ok with it, when some of these people are going to understand that Game industry is an industry just like any other and in like any other industry delivering a bad, unfinished product is unacceptable.

    How do you know it is a bad experience for those people (in your words, "half the players") who have not had the problems you had?  Maybe they are enjoying the game.  Even some who had had problems are optimistic for the game and are patiently waiting for the fixes.  Why insult people who are less rabid than you in condemning the designers?  What I don't understand is people becoming hysterical and overwrought.  Software bugs can be fixed, spoiled milk can't.  When your car develops a fault, do you insist on a refund or do you get it repaired under warranty? 

    I'm not making excuses for the problems with this DLC.  I don't know exactly what caused the problems.  I do doubt that people waiting patiently for a fix are a major cause of the problem.  At least some player are providing useful feedback to the designers to help them fix the problems.  Ranting about getting screwed does absolutely f***-all to help.

    He "knows" because the reviews available on steam and the feedback on these forums.  58% of people who purchase on steam and reviewed the game said they do not recommend and all are stating it's because it's unfinished, buggy, or outright broken.  58% is more than half by the way.
  3. DefenderoftheCrown

    I'd like a refund.

    MrJeeblez 说:
    Scego 说:
    And also as others have said if a good is not of merchantable quality it is required in law to be refunded....

    I like how all of a sudden you people are lawyers. It's $11. Bite the bullet, wait a few weeks, the bugs will be fixed and you can go on your merry way looting and burning villages.

    No.  And you don't have to be a lawyer to ask for a refund. It was twelve dollars by the way.
  4. DefenderoftheCrown

    I'd like a refund.

    Dan11311 说:
    How many of those reviews were from the first day on Steam?

    The percentage of "don't recommend" purchasers has remained at roughly 58% from the first day of release despite the number of respondents obviously increasing.  The negative percentage actually increase by a few tenths of a point since release indicating the reviews are getting slightly worse.
  5. DefenderoftheCrown

    [SUGGESTION]Dance duel

    gay_dance.gif
  6. DefenderoftheCrown

    I'd like a refund.

    Aklis 说:
    I just sent this to the Steam support:

    On December 11 I purchased Mount & Blade: Warband - Viking Conquest and found it to be very unstable, featuring severe FPS drops and crashing. A hotfix was brought out on December 12, but this only addressed the most immediate of the technical issues. The game is still riddled with bugs and the hotfix did not address the in-game issues which further plague the game, including but not limited to a severe lack of content, particularly in comparison to what regular Mount & Blade players have come to expect from previous titles released under the brand (particularly the Napoleonic Wars DLC, a product which was developed by a team of former modders, just like Viking Conquest).

    An argument can be made that these technical issues and the lack of content will be addressed in future patches, but if this is the case it would mean that Viking Conquest is not a finished product and should have been released as an Early Access game, which it was not. If this is not the case, then the developers have knowingly released a faulty product, which is quite simply unethical. My sentiments are echoed on both the Steam forums and the official Taleworlds forums. As of the time of writing, only 41% of 1,303 reviews for Viking Conquest are positive, a shockingly small figure in comparison to the base game (Mount & Blade: Warband) which has 97% positive reviews out of 19,499, and the Napoleonic Wars DLC which sits at 92% of 398. Many of these reviews also bring up the same issues that I have.

    Ultimately the situation regarding Viking Conquest is similar to The War Z (now Infestation: Survivor Stories) which was released some years ago as an unfinished product and was removed from the Steam Store with Valve offering full refunds. Viking Conquest is in no way a finished product and advertising it as such by not releasing it as an Early Access title is severely misleading to customers. It is for this reason, and for the other reasons outlined above, that I would ask for a full refund for the Viking Conquest DLC.

    Well said.
  7. DefenderoftheCrown

    Dear TaleWorlds

    mesor 说:
    There in the majority for those posting because they post for help. While those without problems do not see the reason to post.

    The hotfixes have solved the problems for a majority. As of Hotfix 2 I know nobody at all who has experienced a crash out of well over 100 people that I've checked with now.

    The number of people with them looks far larger then it actually is because they're the majority of people who actually post not because the problems are that common.

    756/1299 (58%) of the people who both purchased and chose to review the game on steam do no recommend it.  And, just about all of them state it's because of bugs, being unfinished, unpolished, unstable, and a general mess.  58%!  Sorry, but that's an objective, observable, verifiable pool of people who disagree with you. 
  8. DefenderoftheCrown

    Dear TaleWorlds

    mesor 说:
    Your seriously comparing Napoleon to VC?

    Napoleon introduced little to nothing at all that was new and was a fraction of the size of VC. While VC has a huge number of new features that they had to create themselves and is on a far larger scale on top of the array of first time features.
    Of course the vastly more ambitious game is going to have flaws the far smaller one didn't.

    Flaws that as has been pointed out have been fixed for the majority of those who had them within days of release. Right now the unfinished broken game you describe is the exception to the rule not the rule itself.

    Why do the terrible scores and same complaints about bugs, CTD's, etc keep rolling in on steam?  There is no hidden agenda here.  There is no conspiracy.  People are understandably pissed off about the state of this game.  And judging by the voluntarily posted scores on steam, on these forums, and the continuous stream of never-ending complaint threads, the people unsatisfied are clearly in the majority.
  9. DefenderoftheCrown

    Dear TaleWorlds

    Pineapple_ 说:
    The team behind Viking Conquest are the developers of Brytenwalda. This was their first attempt at releasing a full DLC instead of a mod, so in that sense it makes sense why it was buggy. They did get help from TW devs, but it was mostly made by external developers.

    Just don't pre-order, no matter how much "faith" you have in the team behind it. Wait until ratings and reviews of the game are out and then decide if you want to buy it. It is a much more safer method of purchasing games without regretting it later. Whine and complain all you want. But in the end of the day, you put the money down before the game actually came out.

    Enjoy your broken game.

    I don't think you understand "customer satisfaction," or "good faith," or "bilateral contracts," or "economics," or "markets," or anything really other than whatever suits your obsessive need to prove that you are right, and everyone who thinks contrary to you is wrong.

    You entire thought process is irrational and reeks of immaturity.  If you ever run a successful business, or manage one, or own one, let me know how your take no prisoners, condescending demeanor works out for you.  But more reasonably, you can just watch how this unfolds for this "development" team in the long term. 
  10. DefenderoftheCrown

    Excellent video highlighting the features of Viking Con-quest

    Thanks for posting this.  With every video mocking this game, I feel a little better.  At least we're finally getting laughs for $12.
  11. DefenderoftheCrown

    I'd like a refund.

    KidKoala 说:
    freedomna 说:
    I do not know how many times I have to say it, and to be honest I am getting more upset at the freaking apologists than I am at Taleworlds. So I am going to make sure this is clear:

    We did not buy an Alpha/Beta/Early Access. We bough a FULL game.

    Now if they advertised Viking Conquest as an Alpha/Beta/Early Access, we wouldn't be upset. They advertised a full game, IE: The game as it will be in two or so months.

    Do you understand the difference?

    I'm not an Apologist, I genuinely think this is a good DLC and have thoroughly enjoyed everything i've played of it so far, it seems pretty well done to me. What i'm tired of is peopling banging on about how it's an unfinished game demanding refunds and otherwise overreacting so i'm going to get out of this discussion before I fall off my Longboat and drown in a sea of tears.

    I think most of us understand your position.  It's just you are in the minority.  Approximately 60% of steam users who purchased this game are reflecting our opinion that it's incomplete, rife with bugs, CTD's, etc, and just an overall mess.  If you don't understand why we are frustrated based on the magnitude of complaints involved, I'm not sure a few sentences here and there will change your mind.  If you're having fun then great.  I'm happy you are enjoying the game.  I am not and feel a refund is warranted.  And so do a lot of frustrated people here.
  12. DefenderoftheCrown

    I'd like a refund.

    KidKoala 说:
    DefenderoftheCrown 说:
    That's not my problem.  I didn't pay to keep them "solvent enough" while they develop a game.  That's what initial operating capital is for.  I gave money in exchange for a finished product.

    Well most small development teams run on very narrow profit margins, initial capital will only go so far. The game has bugs and the Dev team has both acknowledged this, apologised and is working to fix the issues. If it's not working properly for you just have some patience and if you still are having issues then point them out so that they can be addressed. If everyone who was dissatisfied with the initial release version of a game they pre-ordered demanded we wouldn't have half the classic games we have now. It's not the 1990's and having bugs, even game breaking ones can be dealt with in a short period of time. Just leave it a while, cool down a bit and i'm sure you'll find the game well worth the money you paid for it.

    They haven't even released the module system for it yet and i'm more than certain people will (as they have with NW) fix and add new features that the dev team don't get around to doing themselves.

    Have some patience?  Spare me.  This game was marketed as a complete product on par with past releases of M&B games.  Nowhere in the advertising was it suggested that this was a work in progress or a kickstart or a fundraiser.  I paid for a complete product.  This is not a complete product.  Therefore I want a refund. 
  13. DefenderoftheCrown

    I'd like a refund.

    KidKoala 说:
    DefenderoftheCrown 说:
    Yeah, thank you for posting this.  Patronizing indeed.  I don't need a "life lesson."  I need what I paid for: a completed product worthy of the money exchanged.  Support the devs?  Excuse me?  I'm not a support group.  I'm a customer.  And I paid for something that doesn't work.  And I am in the majority.  Almost 60% of people on steam who purchased the product don't recommend it.  And almost all are expressing the same frustrations as demonstrated on these forums. 

    People need to quite thinking these guys created this mod out of love for their fellow man.  They made it to make money.  And they've taken our money and now want to "apologize."  Save the time and energy on that and just refund my money for God's sake.

    If that's your attitude then you clearly do, if they refunded everyone then what happens if they're not solvent enough to continue development and fixing the issues? try having a little faith that the game will recieve the bug fixes that it needs, afterall you had the faith to put money on a pre-order in the first place...

    That's not my problem.  I didn't pay to keep them "solvent enough" while they develop a game.  That's what initial operating capital is for.  I gave money in exchange for a finished product.
  14. DefenderoftheCrown

    I'd like a refund.

    Grimes 说:
    KidKoala 说:
    For me the game isn't broken, what do you mean by broken? that it won't start or you can't play it in some way? everything's working fine for me the only bugs i've really noticed are small ones such as wrong map icons appearing every so often, there's also an issue with certain bandit parties not going on the offensive but otherwise after about 5 hours of gameplay on the hardest settings i've been having a lot of fun and enjoying the game.

    i CTD constantly. my hardware is more than good enough to run this game and i can run pretty much every other mod just fine. that's the biggest problem, as i can't make any progress in a game that closes itself automatically, though not the only one.

    Reading lots of the comments posted here the past couple of days I can't help but think that the people who are asking for refunds should take this as a life lesson on pre-ordering games rather than taking it out on the developers to get the £8.99 they spent on the game back. Personally in retrospect I would have pre-ordered even if i absolutly hated the DLC because I want to support Mount and Blade, independent developers and the future of the series as a whole.

    this is exactly the kind of patronizing thing i'm talking about, lol. what "life lesson" is there to be learned from this? i pre-order games all the time and i've pretty much never received a game as buggy and useless as VC is. some problems are always to be expected, but this is the first time i've pre-ordered a game and received a beta. perhaps i've just been lucky. the only thing i've learned here is that the trust i had in the brytenwalda team + talewords combo was misplaced, but that's a very useless lesson since i somewhat doubt they'll be putting out a sequel.

    in retrospect i would have certainly held onto my money. i'm all for supporting devs and all but if they want support they need to give me something in return, this is not a charity.

    Yeah, thank you for posting this.  Patronizing indeed.  I don't need a "life lesson."  I need what I paid for: a completed product worthy of the money exchanged.  Support the devs?  Excuse me?  I'm not a support group.  I'm a customer.  And I paid for something that doesn't work.  And I am in the majority.  Almost 60% of people on steam who purchased the product don't recommend it.  And almost all are expressing the same frustrations as demonstrated on these forums. 

    People need to quite thinking these guys created this mod out of love for their fellow man.  They made it to make money.  And they've taken our money and now want to "apologize."  Save the time and energy on that and just refund my money for God's sake. 
  15. DefenderoftheCrown

    I'd like a refund.

    MackCW 说:
    DefenderoftheCrown 说:
    Boils down to two groups:

    1) Game is clearly broken.  You've admitted it is broken.  Spare us the promises of future "fixes" for a broken product and just refund our money.

    2) We acknowledge it's either not working as intended or outright broken for most people but that is acceptable.  We are willing to wait while they "fix" whatever is not working at some undisclosed future date.

    I am clearly in group one.  It's not personal.  It's not emotional.  Rather, it's rational to expect a refund when the very thing you were purchasing was broken to begin with.  In ANY industry.



    Put me in the camp that's in between. I've got bugs up to my eyeballs. Steam doesn't refund so I got to bitethe bullet and wait. However, Taleworlds should offer a refund for those who want it (if they bought from them directly).

    However with piracy issues...I doubt they do it.

    Then you are in group 1.5.  :smile:
  16. DefenderoftheCrown

    I'd like a refund.

    MackCW 说:
    Depending on where you got it...you can get a refund. Steam doesn't give refunds for anyone. Tried to get one for Rome 2.

    But they don't have much say when it comes to Steam. If CA got nowhere with Steam, Brytenwalda team will get far less.

    I was disappointed with choices they made...

    http://forums.taleworlds.com/index.php/topic,319893.106.html

    But at this point, what more do you want them to do? They've apologized. They're working on it. Really that's all that can be done at this point.

    There are people claiming they've gotten refunds from steam.  So I don't think it's all that clear.  Regardless, I've submitted a ticket for a refund and I'd advise anyone else frustrated with this nonsense to do the same.  We'll see what happens.  Maybe I won't get a refund.  But hopefully I will.  I just feel it's in very poor form for a business to refuse to even consider it.  Even when there is a huge negative reaction.  The longer this goes on, the more irreparable the damage will be.  Damage to their reputation as developers, and unfortunately, to the reputation of the Mount and Blade franchise.  Completely inexcusable.

    Apologies and promises aren't what any of us paid for.  Save it, and just give me my money back.
  17. DefenderoftheCrown

    I'd like a refund.

    Boils down to two groups:

    1) Game is clearly broken.  You've admitted it is broken.  Spare us the promises of future "fixes" for a broken product and just refund our money.

    2) We acknowledge it's either not working as intended or outright broken for most people but that is acceptable.  We are willing to wait while they "fix" whatever is not working at some undisclosed future date.

    I am clearly in group one.  It's not personal.  It's not emotional.  Rather, it's rational to expect a refund when the very thing you were purchasing was broken to begin with.  In ANY industry. 
  18. DefenderoftheCrown

    I'd like a refund.

    Ralepozozaxe 说:
    Will the developers respond to this thread? I would like an answer on this. I see them responding to the threads saying how people like this game straight away, but ignoring this one.

    That's what people getting the warm and fuzzies about an apology don't understand.  An apology serves the developer's interests.  And most importantly, takes minutes to type and with little to no cost.  If they truly had confidence in their product, a refund wouldn't scare any developer away.  They encourage it and make it available.  Save the apology.  I don't want excuses or a finished product at some undisclosed potential future date.

    They took a specific amount of money in exchange for a finished product, not some sort of investment on a promise of a finished product.  These people are not your friends guys.  They made this game available to make money. 

    I would certainly pay for this game in the future if it was finished and working properly.  All I'm asking is for my money in the meantime while they figure out whatever it is they need to figure out. 
后退
顶部 底部