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  1. Resolved Crashing at startup

    We have the fix work in progress for that crash. Glad to hear game is not launching issue is fixed. Marking this topic as resolved.
    To clarify should I make a new ticket? Or should I just standby for resolving of that issue?
  2. Resolved Crashing at startup

    Could you check if you have this file in the pathway below?
    "steamapps\common\Mount & Blade II Bannerlord\GUI\GauntletUI\spriteData.xml"
    If so can you delete it and try again?
    We don't use this xml anymore and if you have installed any mods prior this xml could be changed. The game still wants to use it if thats the case.
    This should be deleted if the clean install workaround steps have been done appropriately. Do you remember seeing this file in the game folder after an uninstall?
    I went to the pathway, and I found the spriteData.xml. I deleted it, and I could get past the area where I was crashing.

    However, now I have an additional problem. When I click start a new campaign, I can play the cutscene, and I can select a faction, but when it takes me to the character creation screen I suffer a crash.

    Crash ID: 2022-01-25_01.13.26_ca02d74e611f50dabaf6c035c245a4f0
  3. Resolved Crashing at startup

    There should be the dump file located in the crashes folder of the aforementioned pathway. It would be great if you can manually upload it to wetransfer or any other file uploader service and send me the download link as pm.
    I have sent over the files requested. I'll look forward to the reply.
  4. Resolved Crashing at startup

    Could you check the pathway below? There should be a log file named crashuploader.
    C:\ProgramData\Mount and Blade II Bannerlord\logs
    Please note that ProgramData is a hidden folder.
    Yes, I was able to find those files. I'm not sure on how to send them, so I've inputted them into a spoiler below.

    [1/18/2022 9:48:53 PM][INFO]: Writing report description.
    [1/18/2022 9:48:53 PM][INFO]: Compressing crash files.
    [1/18/2022 9:49:46 PM][INFO]: Sending crash files.
    [1/18/2022 9:49:50 PM][ERROR]: Waiting for the upload to finish is failed: One or more errors occurred.

    I also appear to have files named: launcher_log_79234.txt, rgl_log_15640.txt and rgl_log_errors_15640.txt to go along with quite a few CrashUploader files. I can post them to the forum if you like me too, but they're pretty long.
    ---------------------------------------------
  5. Resolved Crashing at startup

    To investigate the issue you are experiencing further we need you to open the game with a command line. With that you can send us a more inclusive dump file.
    • Navigate to the game's installation folder. Navigate to the bin\Win64_Shipping_Client folder.
    • Write cmd to the address bar.
    • Paste this command line and press enter:
    • Bannerlord.exe /singleplayer _MODULES_*Native*SandBoxCore*CustomBattle*Sandbox*StoryMode*_MODULES_ /enable_full_memory_dump
    • This will launch the game normally but the crash reporter will send us more data that we need to pinpoint the issue. Crash the game as you reported and send us the crash report as usual. Don't forget to copy the crash id afterwards as we need to it check the details. Thank you!
    Thank you, for your response!

    I've done as instructed. I didn't know that the windows explorer could do that, so thank you for the lesson.

    Unfortunatly, when I try to send from the Crash Uploader it says that it fails, and for me to try and send again. Is there a way I can provide the information, or make the crash uploader work?
  6. Resolved Crashing at startup

    Summary:The game crashes on launch, I have no mods installed, I have tried it on the beta, and I have reinstalled several times but the game will crash at the loading screen after the Taleworld/Nvidia intros. How to Reproduce: Whenever I start the game. Have you used cheats and if so which: N/A...
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