I requested my refund a couple days ago and was denied by steam because it was past the 2 week window. I haven't played a single minute of the game but have spent 10 hours trying to get it to actually work by following all the recommended fixes I could find on these forums and elsewhere. Where other players would respond their issue was fixed I haven't gotten past the launcher. My cpu meets the requirements, I've shut off the filters and firewalls, I've uninstalled and reinstalled, I've verified game files every day for a month, I've deleted strange files from the game that should have been removed if they weren't important and causing players issues, I've quadruple-checked and never had a beta selected.
I wrote all those from memory but there are other fixes attempted that I can't remember. Can the company help me with a refund since steam is going to laugh all the way to the bank?