Chip: It's safe to summon the genie before Ragnar. What character are you playing as? If your the wizard, do you get 2 tutorial-box messages when you find Ragnar?
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Yeah, I did it with the Wizard at least one of the two time. I got the messages, I just thought I might have missunderstood something, because I know I got out with Ragner alive at least one, I believe twice, although maybe one time he died while I was running to the stairway and I didn't notice.