Resolved Game freezes at end of character creation on new game

[otterboi77]

Summary: Game freezes at the end of character creation screens. I am left seeing a floating head and 2 forearms of the character created.
How to Reproduce: From the launcher mod window, only enable the 4 TaleWorlds core mods, see image below. Then press play. Safe mode prompt window appears, select YES. Esc through the intro movie, select default calibration and exposure settings, select New Campaign at Title screen. Esc through animation, then choose Aserai as character culture, choose the default character face/body, then you see the parent characters but when selecting the first background option they disappear. Continue choosing background options randomly as they appear. Then at character review screen the game freezes and I am left seeing a floating head with forearms. I have to Alt+F4 to exit game then close the game individually from task manager to end it's process.
Have you used cheats and if so which: None
Scene Name (if related): New Campaign character creation
Media (Screenshots & Video):

Steam Community :: Screenshot

Steam Community: Mount & Blade II: Bannerlord.

steamcommunity.com

Steam Community :: Screenshot

Steam Community: Mount & Blade II: Bannerlord.

steamcommunity.com

Steam Community :: Screenshot

Steam Community: Mount & Blade II: Bannerlord.

steamcommunity.com

Steam Community :: Screenshot

Steam Community: Mount & Blade II: Bannerlord.

steamcommunity.com

Steam Community :: Screenshot

Steam Community: Mount & Blade II: Bannerlord.

steamcommunity.com

Steam Community :: Screenshot

Steam Community: Mount & Blade II: Bannerlord.

steamcommunity.com

Steam Community :: Screenshot

Steam Community: Mount & Blade II: Bannerlord.

steamcommunity.com

Steam Community :: Screenshot

Steam Community: Mount & Blade II: Bannerlord.

steamcommunity.com

Steam Community :: Screenshot

Steam Community: Mount & Blade II: Bannerlord.

steamcommunity.com

Steam Community :: Screenshot

Steam Community: Mount & Blade II: Bannerlord.

steamcommunity.com

Computer Specs:
OS: Win7 x64 SP1
GPU: GTX970
GPU Driver Version: 473.62
CPU: i7 2600k @ 3.4GHz
RAM: 16GB DDR3
Motherboard: Asus p8p67
Storage Device (HDD/SSD): SSD. (Game not installed on OS drive)

 

[otterboi77]

Update: I can't upload the test.tmcap file of 100MB. I get the following error 2 minutes after clicking submit on the ticket website:

https://steamuserimages-a.akamaihd.net/ugc/1885337680348228898/9A1079497C630FFACA28C15FFC5A23A3758EBC8E/?imw=5000&imh=5000&ima=fit&impolicy=Letterbox&imcolor=%23000000&letterbox=false

 

[MArdA TaleWorlds]

Could you upload it to a file upload site? Like wetransfer? We would like to investigate the telemetry data.

 

[otterboi77]

Thank you for the recommendation. Here is a link to the telemetry data.

test.tmcap

1 file sent via WeTransfer, the simplest way to send your files around the world

we.tl

 

[MArdA TaleWorlds]

Got the file, forwarded. Thanks!

 

[Brom_Mcleod]

Got the file, forwarded. Thanks!

Any updates on this? I am also on Win 7 and noticing a lot of others on Win 7 having the same exact issue the OP is having. Can we get an update? It's a bit frustrating to apply a game update and then not be able to play the game at all. I also put a ticket in several days ago and have received no response from TaleWorlds.

 

[MArdA TaleWorlds]

Are you still experiencing this issue? If so could you capture another telemetry data of this issue please? We had a technical issue on our end that resulted us to lose the telemetry data unfortunately.

 

[Sciohan]

Are you still experiencing this issue? If so could you capture another telemetry data of this issue please? We had a technical issue on our end that resulted us to lose the telemetry data unfortunately.

OP hasn't been around since August 1st but any Windows 7/8 user should be able to duplicate this issue, so I've uploaded a test.tmcap that should work fine. I started capture at character selection and selected the first option, until the end of character creation to input a name and the character model popped in with head and arms only and an invisible body, and the game immediately froze there. I tried to end capture there but I have no idea if it was responsive to it and had to forcibly close.

If there are other steps or if running the same steps with a workaround would be helpful feel free to let me know.

 

[MArdA TaleWorlds]

Thank you very much. Forwarded to the team!

 

[MArdA TaleWorlds]

Are you still experiencing this on the latest version of the game?

 

[MArdA TaleWorlds]

Are you still experiencing this issue on the latest version of the game? We have made a lot of performance improvements since this report is originally submitted.

 

[MArdA TaleWorlds]

I am marking this thread as resolved because we did not get the information asked in time. If you are still experiencing this issue please let us know by leaving a reply to this thread. Sorry for any inconvenience.

 

[MArdA TaleWorlds]

Are you still experiencing this on the latest version of the game?

Got the file, forwarded.