Resolved Crash when load, new game, custom battles

[Zopas]

Hi, have new computer, installed bannerlord 2 from steam and getting crash any time pres new campaign, load old saved game or try launch custom battle.

 

[Scipio65]

Hi, have new computer, installed bannerlord 2 from steam and getting crash any time pres new campaign, load old saved game or try launch custom battle.

Same here... Just very recently.
I wrote about it in a lengthy thread yesterday.
Post that code when it asks you to download crash files.. See if it is close to mine.

 

[uçanbiblo]

Hello, can you please send us a save file so we can further inspect the issue? You can upload the file to http://upload.taleworlds.com:8080/ address. Please paste the link to this thread as description so i can identify it. Meanwhile, you can check out our crash checklist to see if any of the steps there will help you.

 

[Zopas]

Hello, can you please send us a save file so we can further inspect the issue? You can upload the file to http://upload.taleworlds.com:8080/ address. Please paste the link to this thread as description so i can identify it. Meanwhile, you can check out our crash checklist to see if any of the steps there will help you.

The save file doesn't matter. i can't start campaign or custom battle. Just shows loading screen and game crashes. even options menu doesn't work. I go throught every step of of your crashlist and it still doesn't work

 

[uçanbiblo]

Hello, we need the save file to be able to help you with this rare occasion.

crash any time pres new campaign, load old saved game

Can you please share that "old saved game" file with us? You can upload the file to http://upload.taleworlds.com:8080/ address. Please paste the link to this thread as description so i can identify it. Unless you send the save file, i am afraid we dont have much to work with.

 

[Zopas]

Hello, we need the save file to be able to help you with this rare occasion.

Can you please share that "old saved game" file with us? You can upload the file to http://upload.taleworlds.com:8080/ address. Please paste the link to this thread as description so i can identify it. Unless you send the save file, i am afraid we dont have much to work with.

Already did that.

also your new version not working. same thing. 150 hours in the game and now it wont even launch.

 

[uçanbiblo]

I have forwarded the file to the QA team. Meanwhile, you can have look at our crash checklist to see if any of the steps there helps with the issue. Thank you for your time.

 

[uçanbiblo]

Hello, are you still experiencing the issue after completing the steps in the crash checklist?

 

[Zopas]

Hello, are you still experiencing the issue after completing the steps in the crash checklist?

Yes still can't play the game. Tryed new Beta same story.

 

[uçanbiblo]

Have you created a new campaign with the new BETA? If you did, can you please send us a save file so we can further inspect the issue? You can upload the file to http://upload.taleworlds.com:8080/ address. Please paste the link to this thread as description so i can identify it.

 

[Zopas]

Have you created a new campaign with the new BETA? If you did, can you please send us a save file so we can further inspect the issue? You can upload the file to http://upload.taleworlds.com:8080/ address. Please paste the link to this thread as description so i can identify it.

I cant create new game or new save. there is nothing i can send you. just sent new error report 2021-01-18_17.33.43_771798aaaa51e529e448e22c4bf6503d the game just crashes when i click new game

 

[uçanbiblo]

Hello, i will forward the info to the QA team. Thank you for reporting it in.

 

[uçanbiblo]

This problem should be fixed with the released patches since you have reported this issue. Are you still experiencing this issue?

 

[Zopas]

This problem should be fixed with the released patches since you have reported this issue. Are you still experiencing this issue?

Yes it still won't work. tried clean install nothing. same issue. This is how my options tab look. i can pres on things ant i think I o smething because game asks to save on exit but can't see what it is. and it crash on load, new game, and any other game start.

 

[momo1]

Yes it still won't work. tried clean install nothing. same issue. This is how my options tab look. i can pres on things ant i think I o smething because game asks to save on exit but can't see what it is. and it crash on load, new game, and any other game start.

Try running the following commands as administrator,
SFC /ScanNow
Dism /Online /Cleanup-Image /RestoreHealth

 

[Zopas]

Try running the following commands as administrator,
SFC /ScanNow
Dism /Online /Cleanup-Image /RestoreHealth

and nothing happens

 

[momo1]

Nothing happens as in the commands don't go through, or nothing happens as in it didn't fix the problem?

 

[Zopas]

Nothing happens as in the commands don't go through, or nothing happens as in it didn't fix the problem?

Didn't fix the problem. no errors or issues found

 

[uçanbiblo]

Hello, can you please share one of the already existing, corrupted save files?

 

[Zopas]

Hello, can you please share one of the already existing, corrupted save files?

As a said you 1000 times before. it's not save file problem. I cant launch any new game nor any saved game. i already sent you how my options screen looks.
I will do that again I upload save file and options JPG. with the reference to this forum thread.