Good evening,
so I've been reading about random bans quite regularly here lately and actually just found out that I'm banned myself now.
This is not supposed be a unban thread or something - to be honest a break from the game will do me good - but just wanted to tell you that your current handling of ban request is neither really effective nor helfpful in regards to your player base.
Because at this point I don't even know what exactly I'm banned for. Apparently I'm banned for "Teamkilling/Friendly Fire", but I'm playing this game quite regularly and cannot retrace what moment you're referring to and therefore cannot do any better in the future (besides from trying not to hit teammates, but I've been doing that in the past already).
From what I've been reading here lately you're processing the requests manually and therefore bans come into effect much later after the incident happened. Like that there is no learning effect for the apparently guilty one whatsoever (+ no time to explain oneself) and you are just denying her/him access to the game at this point, which is kinda counterproductive at the current size of your player base .
Just wanted to throw that out there.
Have a good one!
so I've been reading about random bans quite regularly here lately and actually just found out that I'm banned myself now.
This is not supposed be a unban thread or something - to be honest a break from the game will do me good - but just wanted to tell you that your current handling of ban request is neither really effective nor helfpful in regards to your player base.
Because at this point I don't even know what exactly I'm banned for. Apparently I'm banned for "Teamkilling/Friendly Fire", but I'm playing this game quite regularly and cannot retrace what moment you're referring to and therefore cannot do any better in the future (besides from trying not to hit teammates, but I've been doing that in the past already).
From what I've been reading here lately you're processing the requests manually and therefore bans come into effect much later after the incident happened. Like that there is no learning effect for the apparently guilty one whatsoever (+ no time to explain oneself) and you are just denying her/him access to the game at this point, which is kinda counterproductive at the current size of your player base .
Just wanted to throw that out there.
Have a good one!