Firstly, we moderators do not have any power on servers. We are players as you all are (I am a moderator on a subforum and I just state my opinion here). Secondly, all players can report a cheater or a troll and, if many reports come in, the team would take action. I do not blame the team, I do not blame the ones that reported, it is just how it works right now and TW is working on this system to be more effective, as per the posts of the admins.Well if your mods have the power to ban, I'd understand your puzzlement. As far as I understood your system (correct me, if I'm wrong there) your mods can only report and your admins at TW, outside reach of the PRC government, are looking over these reports, having, as you guys said yourself, put good faith into the reports and administered the bans, because obviously, before the outrage came, they had no warning sign that PRC-chinese game mods would report for political reasons.
So, if I'm right and moderators can only report, not ban, the solution would be rather simple, namely the one I suggested: Don't hire in Mainland China but in the RoC or hire people, who learned Chinese, outside of China, who can take over these moderator jobs.
Regarding this, it is very hard to check if a player was cheating(that is why the latest update with the anti-cheat system were released). But imagine yourself as a dev that just seen reports of a cheater. If you see one, you would ignore it, two, well, if they don't have proof, again, ignore. Three reports, this is where it gets tough. All in all, I would urge you all to please await for a response from the dev team and keep the discussion pertinent, not throw accusations from one side to another, and try to be constructive on this matter with valuable arguments.If you all keep insulting each other, this topic will be locked like the ones before it.But it still cannot explain the fact that some player was banned without cheating.
And if there are someone in dev team is in charge of those bans, and accept the report who without cheating but reported as cheater, then this guy in my opinion should be punished (For me, the best case is to be fired).
Thus... keep it civilized and leave the insults at the door.