Many people are out there testing the game constantly, they don't have time to sit here on the forums, they are out there enjoying the game. if DEvs took one persons complaints seriously a game would never get balanced or fixed properly. its common sense. the features are in place for a reason, the functionality of the game is in place for a reason. All people disagree and don't see eye to eye on subjects, yet it will and always will take evidence and substantial evidence to warrant a change. They look into it and try to replicate what they are seeing and if they cannot do so on many instances then its a one off and they don't bother. When more and more people start reporting the same problem and it gains ground and creates a broken aspect that is when they begin to heavily weigh the options of, is it affecting gameplay heavily? is it important? is it breaking the game? many factors go into determining whats important. If you would like tell them to push the EA back and see what happens