Need More Info Activation problem

[Paster]

What to do with a serial key in this format: XX-XXXXXX-XXXXXX-XXXXXX-XXXXXX?

https://cdn.discordapp.com/attachments/733698541758709865/915121827997712404/1.png

https://cdn.discordapp.com/attachments/733698541758709865/915121844380663868/2.png

 

[MArdA TaleWorlds]

Where did you buy the game from? GOG?

 

[Paster]

Where did you buy the game from? GOG?

russian retail version ~10 years ago

 

[MArdA TaleWorlds]

Retail version keys are different from our system. Unfortnately we can't offer any solutions to this.

 

[Paster]

Retail version keys are different from our system. Unfortnately we can't offer any solutions to this.

But I registered this copy on the website taleworlds.com . Why can't I just download and play it?

 

[MArdA TaleWorlds]

Could you try to activate the game on Steam with that regional cd key?

 

[Paster]

Could you try to activate the game on Steam with that regional cd key?

Of course, I've already tried. you know, thanks for trying to help. But it looks like I'm not destined to play this game.

 

[MArdA TaleWorlds]

Can you PM me the cd key?