Hey, can you please share your save file with us so we can further inspect the issue? To send us a ticket, please visit the
www.taleworlds.com site and login to your forum account from the top right. Click to "My Account" and then click to "My Open Tickets". You can create a ticket there and include the save file and as well as the forum link of this thread. You can find more info about how to upload files to us with the new ticketing system
here. Thanks for reporting and sorry for any inconvenience!